What's ahead for community associations in 2013 - chicagotribune.com:
"Owner aggression. Owners are increasingly vocal about their rights and wants. Some are well-informed about association operations and expect boards to act properly. Others promote personal agendas or disregard the rules. Be prepared for complaints, challenges and even lawsuits.
"Board members need to make sure they are operating in accordance with the law and governing documents," said Arlington Heights-based association attorney Charles VanderVennet. "They also need to maintain ongoing communication with owners to let them know what they are doing and why, and to draw lines of responsibility. An association is not a democracy, and some owners don't accept that."
I agree with the basic idea of this paragraphs, but in what sense is this "owner aggression"? They are "increasingly vocal about their rights and wants"? They are "well-informed about association operations and expect boards to act properly"? That is aggression?