Hyatt and Stubblefield Blog: Keeping Homeowners Informed and Happy: "During tough economic times, while it may prove necessary to reduce operating costs by, for example, limiting access to amenities or even shutting them down altogether, it is also imperative that the association keep homeowners informed throughout the decision-making process. Although excluding homeowners from decision-making may seem like the easiest, most conflict-free way to go, overlooking homeowner opinion may turn out to be the worst possible course of action, as angry homeowners may react very strongly and negatively to such lack of communication and involvement."
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Good advice from Wayne Hyatt's firm, I'd say. Too bad more association lawyers and managers don't see things that way.
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